Return Policy

Due to the intimate nature of our products, ALL SALES ARE FINAL unless an item is defective. We test all battery-operated items before shipping to make sure they work. We do not offer cash refunds on any item. In the event that your electronic toy is defective, you may only exchange it for a replacement. You must contact us before returning a defective item, within 2 weeks of purchase. You must have the original store invoice and product packaging.
An exception to this rule is in the case of lingerie:
1. The lingerie must have all tags attached and must be like new– we will not accept any lingerie that are stained, covered in deodorant or other substances, or in any other way show wear. So, before you try on your lingerie, make sure you’re not wearing products or scents that can rub off onto the lingerie!
2. The lingerie must be returned in the bag it originally came in.
3. You must return the lingerie to us in secure packaging, and contact us via email or telephone (contact info below) to let us know you are returning the item. Return shipping is your responsibility. You may wish to add a tracking number to your package to help ensure its delivery.
4. In the case of replacement, we will ship another size to you upon receipt of your returned item.
5. In the case of refund, we will credit your card (minus any shipping charges) once we receive the lingerie and can verify that the above conditions for return are met.